How do I make a claim for defective goods?

To make a claim for defective goods, email WARCO photographs, a brief description of the defect and the original order number.

WARCO makes every effort to avoid defective goods. Should a defect occur, WARCO will deal with it without unnecessary formalities.

The photographs should show the defect clearly. If the items have already been laid or installed, include photographs of the overall situation as well.

WARCO will respond promptly with its assessment and a proposed remedy.

A claim is as unwelcome for WARCO as it is for customers. Please send several photos by email to WARCO when making a claim.